Veterinary Receptionist - Warwick, RI

Vetcor•Warwick, RI
•Onsite

About The Position

Warwick Animal Hospital is hiring a Veterinary Receptionist. This role is for a compassionate and dependable individual who will be the welcoming face and calming voice for clients. As one of the first points of contact, the receptionist plays an important role in creating a positive experience for every client and patient. The hospital emphasizes a "better together" philosophy, valuing diverse perspectives and strengths, and seeks someone who contributes to a supportive, collaborative veterinary team.

Requirements

  • Prior experience in a veterinary or medical reception setting
  • Strong customer service and communication skills
  • A dependable and detail-oriented approach
  • The ability to multitask and stay organized under pressure
  • A genuine love for animals and a desire to support the people who care for them
  • Comfort working with computers and learning veterinary software systems
  • Availability to work some evening and weekend shifts
  • A professional and compassionate approach to client communication
  • A collaborative attitude and willingness to support your teammates

Responsibilities

  • Warmly greet clients and check in patients
  • Answer multi-line phones and schedule appointments efficiently
  • Accurately enter and maintain client and patient information
  • Process payments and handle invoices
  • Communicate clearly and compassionately with clients regarding services, policies, and their pets’ needs
  • Maintain a clean and welcoming front desk and lobby area
  • Assist with administrative responsibilities
  • Support the veterinary team as needed to help keep the day running smoothly

Benefits

  • Competitive pay
  • 401(k) matching
  • Tuition support
  • Referral bonuses
  • Comprehensive medical, dental, and vision coverage with supplemental options
  • Up to three weeks of paid parental leave
  • Generous PTO
  • Employee pet discounts
  • Quarterly team bonuses
  • Professional development opportunities
  • Continuing education allowance
  • Uniform allowance
  • Six paid holidays
  • Employee Assistance Program
  • Employee discount program
  • Roth Retirement Savings Plan
  • Flexible Spending Account (full-time only)
  • 529 Savings Plan
  • Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
  • Free or discounted lab work for all employee pets
  • Pet food discount program
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