Veterinary Receptionist - Warwick, RI
About The Position
Warwick Animal Hospital is seeking a compassionate and dependable Veterinary Receptionist to be the welcoming face and calming voice for their clients. As one of the first points of contact, this role is crucial in creating a positive experience for every client and patient. The hospital emphasizes a "better together" philosophy, valuing diverse perspectives and fostering a supportive, collaborative team environment. This position offers the opportunity to contribute to a team-focused practice, build relationships with clients, and continue developing skills through professional growth opportunities.
Requirements
- Prior experience in a veterinary or medical reception setting
- Strong customer service and communication skills
- A dependable and detail-oriented approach
- The ability to multitask and stay organized under pressure
- A genuine love for animals and a desire to support the people who care for them
- Comfort working with computers and learning veterinary software systems
- Availability to work some evening and weekend shifts
- A professional and compassionate approach to client communication
- A collaborative attitude and willingness to support your teammates
Responsibilities
- Warmly greet clients and check in patients
- Answer multi-line phones and schedule appointments efficiently
- Accurately enter and maintain client and patient information
- Process payments and handle invoices
- Communicate clearly and compassionately with clients regarding services, policies, and their pets’ needs
- Maintain a clean and welcoming front desk and lobby area
- Assist with administrative responsibilities
- Support the veterinary team as needed to help keep the day running smoothly
Benefits
- Competitive pay
- 401(k) matching
- Tuition support
- Referral bonuses
- Comprehensive medical, dental, and vision coverage
- Supplemental insurance options
- Up to three weeks of paid parental leave
- Generous PTO
- Employee pet discounts
- Quarterly team bonuses
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
- Six paid holidays
- Employee Assistance Program
- Employee discount program
- Roth Retirement Savings Plan
- Flexible Spending Account
- 529 Savings Plan
- Free or discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
