Veterinary Receptionist

Veterinary Practice Partners•Tarpon Springs, FL

10h•Onsite

About The Position

Anclote Animal Hospital is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care. Anclote Animal Hospital has been serving pets and their owners for over 25 years, and we’re proud to continue our rich history of compassionate pet care, expert medical experience, and world-class service. We treat every pet like family and every owner like a trusted partner in their pet’s health journey. Anclote Animal Hospital has been serving pets and their owners since 1984, and we’re proud to continue our rich history of compassionate pet care, expert medical experience, and world-class service. We treat every pet like family and every owner like a trusted partner in their pet’s health journey.

Requirements

Strong organizational and multitasking skills
Ability to maintain a calm, professional, and positive demeanor

Nice To Haves

Previous experience as a veterinary receptionist or medical office assistant preferred

Responsibilities

Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
Assist in maintaining cleanliness and organization to ensure a positive client experience.