Experienced Veterinary Receptionist

Berkeley Animal Hospital • Berkeley, CA

21h • Onsite

About The Position

Berkeley Animal Hospital is a growing, privately owned veterinary practice that opened in June 2023. We are a newly constructed, general practice located in Berkeley seeking an experienced Veterinary Receptionist (CSR) to join our team. We are looking for an individual who genuinely enjoys helping people and animals, takes pride in their work, and desires to be part of a thoughtful, collaborative team.

Requirements

• Minimum 1 year of veterinary CSR experience.
• High school diploma/GED, or equivalent education and experience.
• Excellent communication and interpersonal skills.
• Strong attention to detail and accuracy.
• Ability to multitask and prioritize in a fast-paced veterinary environment.
• Professional, dependable, and team-oriented attitude.
• Comfort working with computers and multiple digital platforms.
• Flexibility to work some weekends.

Nice To Haves

• Interested in learning more about Fear Free techniques or bringing existing Fear Free experience.
• Bilingual or multilingual communication skills.

Responsibilities

• Welcoming clients and their pets with a friendly, compassionate approach.
• Answering phone calls (Weave), text messages (Otto), and emails.
• Scheduling and coordinating appointments.
• Checking clients and patients in and out.
• Processing payments and handling basic financial transactions.
• Maintaining accurate documentation of client communications as required by law.
• Providing basic information about veterinary services and products.
• Supporting veterinarians and veterinary technicians with administrative tasks.
• Keeping the front desk and reception area clean, organized, and welcoming.
• Using multiple digital platforms, including Windows, Gmail, and Google Drive.
• Working in Neo, our cloud-based practice management system.

Benefits

• 401(k)
• Health + Dental Insurance
• Employee discount
• PTO

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED