Veterinary Receptionist - Royal Palm Beach, FL

Vetcor • Royal Palm Beach, FL

1d • Onsite

About The Position

Community Animal Hospital of Royal Palm Beach is seeking an experienced Veterinary Receptionist to join their dedicated team. For over 35 years, the hospital has provided high-quality veterinary care to a variety of animals. As an AAHA-accredited hospital, they are committed to exceptional patient care, outstanding client service, and a workplace culture built on compassion, communication, and collaboration. Veterinary Receptionists are considered essential members of the team and their contributions are recognized and appreciated.

Requirements

• Excellent verbal communication and customer service skills
• Professional phone etiquette and strong client communication abilities
• Active listening skills and compassionate approach to client care
• Strong organizational and multitasking abilities
• Ability to prioritize tasks in a fast-paced environment
• Positive attitude and team-oriented mindset
• Self-motivated, hardworking, and dependable work ethic
• Passion for helping pets and the people who love them

Nice To Haves

• Experience with veterinary software, ezyVet, PetDesk, or Microsoft Office is a plus, but training will be provided

Responsibilities

• Answer and manage incoming phone calls with professionalism and compassion
• Respond to client emails and support client communication needs
• Schedule appointments and coordinate daily patient flow
• Welcome clients and patients while creating a positive first impression
• Maintain and update client and patient records accurately
• Process invoices and collect payments for services and medications
• Educate clients on preventive products, including heartworm and flea/tick prevention
• Assist clients with pet food, over-the-counter products, and hospital services
• Operate multi-line phone systems, printers, and office equipment
• Support daily front desk operations and hospital workflow

Benefits

• Flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program
• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program
• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance
• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program
• Employee pet care discounts and additional employee perks

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed