Veterinary Receptionist - Gainesville. FL

VetcorGainesville, FL
Onsite

About The Position

Northwood Oaks Veterinary Hospital is looking for a friendly, organized, and compassionate Veterinary Receptionist to join our growing team in Gainesville, FL. As the first point of contact for our clients and patients, you'll help create an exceptional experience while keeping our busy hospital running smoothly. We're proud to provide outstanding veterinary medicine and exceptional client service, and we're looking for someone who thrives in a fast-paced environment, enjoys building relationships, and is passionate about helping both people and pets. While this role is primarily front desk focused, you'll also have opportunities to support our medical team with basic exam room duties when needed.

Requirements

  • Minimum of 1–2 years of veterinary hospital experience
  • Familiarity with veterinary terminology and common veterinary products
  • Experience with veterinary software such as Avimark preferred
  • Excellent customer service and communication skills
  • Strong organizational, multitasking, and conflict-resolution abilities
  • Ability to work efficiently in a in a fast-paced environment
  • Ability to lift up to 40 pounds and stand for extended periods
  • Positive attitude and commitment to exceptional client care

Responsibilities

  • Welcome clients and patients with warmth and professionalism
  • Manage check-in, check-out, appointment scheduling, and a multi-line phone system
  • Answer client questions regarding appointments, medications, and general pet care
  • Process payments and maintain accurate client and patient records
  • Coordinate patient flow with veterinarians and technicians
  • Bring patients into exam rooms and obtain medical histories
  • Record patient vital signs
  • Assist veterinarians during routine examinations
  • Safely restrain patients for examinations and sample collection
  • Prepare vaccines, assist with laboratory work, and maintain clean, organized exam rooms

Benefits

  • 401(k) matching & Roth Retirement Savings Plan
  • Flexible Spending Account (full-time only)
  • 529 Savings Plan
  • Tuition Support Program (full-time only)
  • Referral bonus program
  • Health Insurance, including medical, dental, and vision (full-time only)
  • Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
  • Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
  • Sick Time / Paid Time Off
  • Free/discounted lab work for all employee pets
  • Pet discounts on services and products
  • Pet food discount program
  • Quarterly Team Rewards Bonus Program
  • Professional development opportunities
  • Continuing education allowance
  • Uniform allowance
  • Six paid holidays (full-time only)
  • Employee Assistance Program
  • Employee discount program
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