Veterinary Receptionist - Windham, NH
About The Position
Windham Animal Hospital is searching for a friendly, organized, and compassionate Veterinary Receptionist/Veterinary Assistant to join our team. This hybrid role combines outstanding client service with hands-on patient care. Veterinary experience is a plus, but what matters most is a great attitude, an outgoing personality, and a genuine commitment to helping pets and their people. If you enjoy variety, thrive in a busy environment, and take pride in creating positive experiences, we'd love to meet you. This is a high-quality, multi-doctor, full-service veterinary hospital with a flexible schedule designed to support life outside of work. You will be part of a collaborative team that values communication and mutual support, in a varied role that combines client service with hands-on patient care. There are opportunities to develop both administrative and clinical skills in a fast-paced environment where every team member plays an important role.
Requirements
- Excellent customer service and interpersonal skills.
- Clear, compassionate, and professional communication.
- Exceptional telephone communication skills.
- The ability to manage multiple priorities in a high-energy, fast-paced environment.
- Basic computer competency and accurate data-entry skills.
- A positive attitude and outgoing personality.
- A collaborative, team-first mindset.
- Strong attention to detail and organizational skills.
- A willingness to learn both reception and veterinary-assisting responsibilities.
Nice To Haves
- Veterinary experience is preferred but not required.
Responsibilities
- Welcome clients and patients with warmth, professionalism, and compassion.
- Manage multiple phone lines and provide exceptional telephone service.
- Schedule appointments and help coordinate the hospital's daily workflow.
- Process payments and assist clients during check-in and check-out.
- Maintain a clean, organized, and welcoming reception area.
- Update client and patient information accurately.
- Assist veterinary technicians with safe patient handling and restraint.
- Help monitor patients and communicate concerns to the medical team.
- Clean and prepare treatment, exam, and patient-care areas.
- Assist with ordering and stocking hospital supplies.
- Support veterinarians, technicians, and teammates wherever needed.
Benefits
- Flexible approach to compensation that reflects your skill set and future performance
- 401(k) matching & Roth Retirement Savings Plan
- Flexible Spending Account
- 529 Savings Plan
- Tuition Support Program
- Referral Bonus Program
- Health insurance including medical, dental, and vision
- Supplemental insurance options
- Paid parental leave
- Sick Time / Paid Time Off
- Free or discounted lab work for employee pets
- Pet discounts on services and products
- Pet food discount program
- Quarterly Team Rewards Bonus Program
- State license reimbursement
- VTNE exam fee reimbursement
- Continuing education allowance
- Professional development opportunities
- TechLife Professional Development Program
- Uniform allowance
- Flexible scheduling
- Six paid holidays
- Employee Assistance Program
- Employee discount program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
