Veterinary Receptionist - Windham, NH

Windham Animal HospitalWindham, NH
Onsite

About The Position

Windham Animal Hospital is searching for a friendly, organized, and compassionate Veterinary Receptionist/Veterinary Assistant to join our team. This hybrid position gives you the opportunity to build meaningful relationships with clients while also supporting patients and the clinical team. You'll gain experience across multiple areas of the hospital, strengthen your veterinary knowledge, and become part of a team that recognizes the value of both excellent service and compassionate care. We are a high-quality, multi-doctor, full-service veterinary hospital looking for a team member who enjoys variety, thrives in a busy environment, and takes pride in creating positive experiences.

Requirements

  • Excellent customer service and interpersonal skills.
  • Clear, compassionate, and professional communication.
  • Exceptional telephone communication skills.
  • The ability to manage multiple priorities in a high-energy, fast-paced environment.
  • Basic computer competency and accurate data-entry skills.
  • A positive attitude and outgoing personality.
  • A collaborative, team-first mindset.
  • Strong attention to detail and organizational skills.
  • A willingness to learn both reception and veterinary-assisting responsibilities.
  • Veterinary hospital experience is preferred but not required.

Responsibilities

  • Welcome clients and patients with warmth, professionalism, and compassion.
  • Manage multiple phone lines and provide exceptional telephone service.
  • Schedule appointments and help coordinate the hospital's daily workflow.
  • Process payments and assist clients during check-in and check-out.
  • Maintain a clean, organized, and welcoming reception area.
  • Update client and patient information accurately.
  • Assist veterinary technicians with safe patient handling and restraint.
  • Help monitor patients and communicate concerns to the medical team.
  • Clean and prepare treatment, exam, and patient-care areas.
  • Assist with ordering and stocking hospital supplies.
  • Support veterinarians, technicians, and teammates wherever needed.

Benefits

  • Flexible approach to compensation that reflects your skill set and future performance
  • 401(k) matching & Roth Retirement Savings Plan
  • Flexible Spending Account
  • 529 Savings Plan
  • Tuition Support Program
  • Referral Bonus Program
  • Health insurance including medical, dental, and vision
  • Supplemental insurance options
  • Paid parental leave
  • Sick Time / Paid Time Off
  • Free or discounted lab work for employee pets
  • Pet discounts on services and products
  • Pet food discount program
  • Quarterly Team Rewards Bonus Program
  • State license reimbursement
  • VTNE exam fee reimbursement
  • Continuing education allowance
  • Professional development opportunities
  • TechLife Professional Development Program
  • Uniform allowance
  • Flexible scheduling
  • Six paid holidays
  • Employee Assistance Program
  • Employee discount program
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