Veterinary Receptionist - Customer Service Rep

County Line Veterinary Clinic • New Braunfels, TX

1d • Onsite

About The Position

County Line Veterinary Clinic in New Braunfels, TX is seeking a full-time Veterinary Receptionist - Customer Service Representative. This role is the first point of contact for clients, setting the tone for positive patient experiences. Responsibilities include greeting clients, answering phones, scheduling appointments, updating records, providing information about services, and checking patients in and out. The position also involves hands-on interaction with pets, assisting with vitals and exams, and maintaining clinic cleanliness. The clinic emphasizes a collaborative team culture, professional advancement, and a positive work environment with values of respect, kindness, and compassion.

Requirements

• 2+ years of customer service experience
• High school diploma or equivalent
• Excellent communication skills
• Excellent interpersonal skills
• Excellent time management skills
• Comfort handling animals of all sizes and temperaments
• Strong organizational skills
• Attention to detail
• Passing a background check
• Passing a drug test

Nice To Haves

• Experience in a veterinary setting

Responsibilities

• Greet pet owners when they visit the clinic
• Answer the phone
• Schedule appointments
• Update client and patient records
• Provide information about clinic services
• Check patients in and out of the clinic
• Assist with taking vitals
• Assist with performing exams
• Keep the clinic clean
• Ensure client satisfaction

Benefits

• Health insurance available from day one
• Vision insurance available from day one
• Dental insurance available from day one
• Generous PTO
• Employee discounts
• Opportunities for growth and advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED