Veterinary Receptionist/CSR

Chesapeake Veterinary Surgical Specialists•Annapolis, MD

12d•Onsite

About The Position

The Veterinary Receptionist/CSR plays a vital role in providing excellent client service. This position involves greeting clients, checking them in, taking payments, making appointments, answering calls, and entering clients/patients into the practice software. The CSR also provides support to surgeons and other employees to ensure high-quality patient and client care. The ideal candidate is highly motivated, reliable, able to communicate clearly, prioritize tasks, work independently, and pay close attention to detail. The CSR works an 8 or 10-hour shift scheduled Monday - Friday.

Requirements

Must be able to communicate clearly with teammates & clients
Ability to prioritize multiple tasks
Positive attitude and willingness to learn
Attention to detail and cleanliness
Enthusiasm for working with animals and their families
Ability to read and comprehend simple instructions, short correspondence, and memos in English
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
Ability to write simple correspondence
Ability to effectively communicate in English both verbally and in writing with individuals and small group situations to clients and other employees of the organization
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals
Ability to solve practical problems within the guidelines of CVSS policy and basic patient care principles
Ability to interpret a variety of instructions furnished in written, oral, or schedule form
Basic data entry and computer skills

Nice To Haves

One year in customer service preferred
High school diploma or general education degree (GED); or related experience and/or training; or equivalent combination of education and experience