Veterinary Practice Manager

Briarwood Animal Hospital•Little Rock, AR

6d•Onsite

About The Position

Briarwood Animal Hospital is a well-established, progressive, fast-paced veterinary practice in Little Rock, Arkansas. Our three-doctor small animal hospital is committed to providing comprehensive care while creating a supportive, collaborative environment for our team. We’re looking for a Veterinarian Practice Manager who enjoys leading people, improving operations, and helping a veterinary team thrive. As our Veterinarian Practice Manager, you’ll oversee the day-to-day operations of the hospital while partnering closely with our doctors, veterinary team, and regional leadership. You’ll help create an organized, efficient workplace where team members have the support and training they need to provide exceptional veterinary care and a great client experience. Our hospital offers a wide range of services and advanced technology, including preventative care, surgery, urgent care, high-speed dentistry, cold laser therapy, in-house diagnostics, digital full-body and dental radiology, ultrasonography, medical and vacation boarding, and grooming. This variety creates an exciting environment for a Veterinarian Practice Manager who enjoys working in a dynamic veterinary setting.

Requirements

Veterinary Practice Manager or veterinary management experience preferred
At least 1 year of management experience or 3+ years of veterinary experience preferred
Strong knowledge of veterinary medicine terminology and hospital operations
Excellent leadership, communication, and customer service skills
Strong organizational and computer skills
The ability to make fair, unbiased decisions when managing people
A self-starter mindset and desire to continue growing your veterinary leadership skills
Flexibility to adjust your schedule based on hospital needs

Responsibilities

Lead, schedule, train, coach, and support veterinary hospital staff
Partner with leadership on staffing needs, hiring, onboarding, performance, and personnel matters
Recruit team members who align with the hospital’s culture and veterinary care standards
Maintain employee schedules and ensure appropriate staffing based on hospital needs
Address employee and client concerns fairly, professionally, and promptly
Maintain strong communication between veterinary staff, doctors, clients, and leadership
Manage inventory, ordering, equipment, returns, and vendor relationships
Monitor product quantities, pricing, and controlled-substance inventory
Help implement and maintain hospital policies, including DEA/controlled substance and OSHA requirements
Ensure payroll is completed accurately and on time
Support accurate patient records and proper use of veterinary terminology
Assist clients with questions about hospital policies, appointments, services, and treatment costs
Notify the appropriate veterinary team members of emergency cases
Represent and market the hospital within the local community and veterinary community