Veterinary Medical Supervisor

Animal Rescue League Of Iowa • Des Moines, IA

4d • Onsite

About The Position

The Animal Rescue League of Iowa is seeking a detail-oriented and people-focused Veterinary Medical Staff Supervisor to provide administrative leadership and operational support for the ARL's shelter Medical Department. This role helps ensure shelter medical records, inventory, processes, staffing, and daily workflows support timely, consistent, and humane care for animals in the ARL’s care. This is a great opportunity for someone with supervisory, animal welfare, veterinary medicine, and/or shelter experience who enjoys organizing processes, supporting staff, solving problems, and contributing to a mission-driven medical environment.

Requirements

• High school diploma or GED required.
• Valid driver’s license with a satisfactory driving record required.
• Basic math skills required.
• Proficiency with Microsoft Office Suite and ability to learn organizational systems.
• Commitment to humane animal care, teamwork, and process improvement.

Nice To Haves

• Supervisory, lead, training, or team leadership experience preferred.
• Experience in animal welfare, veterinary medicine, shelter operations, medical administration, inventory management, or related work preferred.
• Strong organization, attention to detail, critical thinking, and follow-through.
• Ability to support staff, manage workflows, and make sound decisions in a fast-paced environment.
• Strong communication, customer service, interpersonal, and conflict-resolution skills.
• Ability to handle sensitive situations professionally and compassionately.

Responsibilities

• Provide administrative leadership and daily operational support for the shelter Medical department.
• Supervise, train, coach, and support Medical Assistants, Medical Technicians, and other direct reports as assigned.
• Recruit, onboard, manage performance, and participate in employee relations processes for direct reports.
• Assist with the development and management of preventative shelter medicine protocols.
• Oversee animal medical records to help ensure information is accurate, complete, and up to date.
• Manage shelter medical inventory, order supplies, and ensure inventory is tracked, secured, and available for daily needs.
• Monitor shelter animal inventory and support processes that help reduce length of stay.
• Manage the Kitten Nursery by helping ensure appropriate staffing and volunteer support for around-the-clock care.
• Review workflows, recommend process improvements, and oversee implementation of approved changes.
• Collaborate with the Director of Veterinary Medical Services and other departments to support humane treatment, animal care, and adoption processes.
• Support positive customer, staff, and volunteer interactions through professional and educational communication.
• Follow and model ARL policies, safety procedures, sanitation standards, and compassionate animal-handling practices.

Benefits

• Medical, dental, and vision insurance
• Employer-paid long-term disability and basic life insurance
• Supplemental insurances, including short-term disability, supplemental life insurance, accident, and critical illness insurance
• 401(k) retirement plan with an employer contribution
• Veterinary benefits
• Work-life balance through our expansive holiday and paid time off policies

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED