About The Position

West Loop Veterinary Care is seeking a full-time Veterinary Medical Assistant passionate about animal care and client service. The role supports doctors in delivering patient care and involves patient care, client communication, surgery monitoring, laboratory procedures, and maintaining hospital cleanliness. The practice provides tools and training to support the employee’s work across the hospital. West Loop Veterinary Care is a state-of-the-art, AAHA-accredited, Cat Friendly, and Fear Free Certified practice in Chicago’s West Loop neighborhood, with a collaborative team dedicated to strong relationships and exceptional care for pets and their families.

Requirements

  • Proficiency in surgical preparation, IV catheter placement, digital radiology, and laboratory procedures.
  • Interest in dental and oral healthcare.
  • Strong communication and client-service skills.
  • Flexibility to work evenings and weekends.
  • Positive, can-do attitude.

Nice To Haves

  • At least two years of experience in a small-animal veterinary setting.

Responsibilities

  • Educate clients about preventative healthcare recommendations and provide follow-up.
  • Communicate patient or client concerns to the appropriate personnel.
  • Collect blood samples by venipuncture, perform in-house laboratory tests, and prepare forms for outside laboratories.
  • Admit and discharge patients according to hospital protocols.
  • Use practice software to dispense veterinarian-approved medication and patient food; print treatment sheets, discharge instructions, cage card labels, X-ray and laboratory labels; record client and doctor communications; and complete other tasks as directed by a veterinarian.
  • Perform diagnostic imaging as requested by a veterinarian.
  • Perform technician appointments, including ear cleaning, anal gland expression, routine laboratory work, and subcutaneous fluid administration, as deemed appropriate by the practice.
  • Assist doctors with medical and diagnostic procedures.
  • Place IV catheters and begin fluid therapy when required by a veterinarian.
  • Monitor surgery.
  • Ensure hospital cleanliness.

Benefits

  • Full reimbursement for Illinois technician licensure.
  • Up to 16 hours of continuing education annually.
  • Mentorship, continuing education, and career pathways.
  • Paid time off.
  • Paid holidays.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Voluntary benefits.
  • Pet care discounts.
  • 401(k) with a true match up to 4%.
  • Paid parental leave after two years of service.
  • VSOP® grants at no cost to full-time hospital team members.
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