Veterinary Hospital Administrator

Puget Sound Veterinary Specialty & Emergency•Gig Harbor, WA

1d•$90,000 - $100,000•Onsite

About The Position

Puget Sound Veterinary Specialty & Emergency (PSVSE), located in Gig Harbor, Washington, is a leading provider of emergency and specialty veterinary care in the Pacific Northwest. Our mission is to deliver exceptional, collaborative veterinary medicine while supporting our patients, clients, referring veterinarians, and staff. Our culture is founded on Compassion, Inclusion, Accountability, Innovation, and Gold Standard Patient Care, fostering an environment of continuous learning and mutual support. We are seeking an experienced Hospital Administrator to join our leadership team and contribute to the ongoing growth and success of PSVSE. This pivotal role involves close collaboration with the Medical Director to manage hospital operations, develop our team, ensure financial health, and enhance the overall experience for both clients and staff. This is a hands-on leadership position for an individual passionate about developing people, building relationships, resolving challenges, and cultivating a thriving environment for both staff and patient care.

Requirements

3-5 years previous leadership and management experience in veterinary medicine or healthcare required.
High school diploma or equivalent required.
Strong understanding of hospital operations and financial performance.
Excellent communication, relationship-building, and conflict-resolution skills.
A people-focused leader who can balance compassion with accountability.
Strong organizational, analytical, and problem-solving skills.
Ability to thrive in a fast-paced specialty and emergency environment.
A commitment to gold-standard patient care, continuous learning, and supporting the people around you.

Nice To Haves

Bachelor’s degree in Management, Communication, Business Administration, or a related field preferred.
Experience managing DVMs, physicians, or other professional staff strongly preferred.

Responsibilities

Partner with the Medical Director and leadership team to oversee daily hospital operations and achieve hospital goals.
Foster a culture built on compassion, inclusion, accountability, innovation, and collaboration.
Recruit, onboard, coach, and develop hospital team members.
Support DVMs with administrative, HR, performance, and operational needs.
Monitor financial performance, labor costs, revenue, and other key hospital metrics.
Identify opportunities to improve workflows, efficiency, and the experience of our clients and team.
Oversee scheduling, facilities, equipment, compliance, and other operational needs.
Handle employee and client concerns with empathy, professionalism, and sound judgment.
Build strong relationships with referring veterinarians and represent PSVSE within the local veterinary community.
Partner with hospital leadership on strategic planning, business development, and continued growth.