Veterinary Financial Coordinator
About The Position
This position is for an energetic "people person" to join the hospital team and communicate financial updates to clients and create treatment plans. The ideal candidate will possess excellent communication skills and the ability to discuss financial obligations with clients, act as a client-pet advocate, and update various doctors and technicians regarding the client's financial situation and the client's goals for the pet's treatment. This position requires a basic understanding of medical knowledge as explaining treatment plans to clients is fundamental to the job. The ideal candidate is comfortable with client service and has medical knowledge, making it a perfect position for a client service specialist working in general practice who is looking to work in a specialty environment.
Requirements
- Minimum of 1 year of customer service experience in a healthcare setting (veterinary experience preferred but not required)
- Minimum of 1 year accounting experience
- Ability to work in a collaborative environment
- Commitment to develop long-term relationships with colleagues, clients, and community
- Excellent communication and organizational skills
- Advocate for patient care
- Ability to multi-task and thrive in a fast-paced environment
Nice To Haves
- Veterinary experience preferred
Responsibilities
- Join the health care team as the client's advocate for hospitalized patients.
- Enter all services into the hospital information system (client invoice).
- Prepare updated financial treatment plans and review the financial portion of the doctor's recommendations with clients.
- Calculate and collect additional deposits as necessary.
- Assist Client Care Specialists with processing payment balances due on check out.
- Be a point person for insurance claim submission and applications for 3rd party lenders (care credit, etc).
- Involvement in the Accounts Receivable process.
Benefits
- Medical
- Dental
- Vision
- HSA & Flexible Spending Plan Options
- Paid Time Off
- 401k + company match
- Uniform Allowance
- Veterinary Service Benefits
- CE Allowance
- Short & Long-Term Disability Options
- Onsite Veterinary Social Worker available to employees & clients
- Extensive training to all new (and existing) employees with our Learning & Development Trainers to advance their skills and career
- Referral Bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
