Veterinary Exam Room Assistant

Alliance Animal Health•Papillion, NE

1d•Onsite

About The Position

At Urgent Pet Care, we know pets are family. When emergencies happen, our team is here to provide lifesaving care and compassionate support. Our Exam Room Assistants are at the heart of that mission — a reassuring voice, a steady hand, and a continuous point of communication helping families through stressful moments. The exam room assistant is a hard worker who is self-motivated, able to multi-task, handles stress well, advocates for their patients, and is aware of the bigger picture. Under the general supervision of a Veterinarian, the exam room assistant helps decide on the best treatment plan for patients. The exam room assistant’s goal is to have a working knowledge of the receptionist position, to have competence with Avimark and Microsoft Word, and to provide an exceptional customer service experience by treating each client and patient with the upmost compassion and respect. Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases. Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Requirements

Ability to work nights, weekends, and holidays
Ensure that all actions and interactions are consistently in alignment with UPC Core Values and “Behaviors in Action” (See Employee Handbook.)
Maintain a high level of professionalism at all times
Manage time and tasks appropriately and remain flexible with assigned duties
Good oral and written communication skills
Strong attention to detail and problem solving
Good attendance
Make decisions confidently and effectively
Must be able to work energetically for an entire shift sometimes exceeding 9-10 hours per day (Shift does not end until all duties are completed.)

Nice To Haves

Veterinary experience preferred, but not required

Responsibilities

Help decide on the best treatment plan for patients.
Have a working knowledge of the receptionist position.
Have competence with Avimark and Microsoft Word.
Provide an exceptional customer service experience by treating each client and patient with the upmost compassion and respect.
Abide by all safety policies and foster a safe working environment.
Abide by all company policies and procedures and adapt to changes in those policies and procedures as needed.
Attend monthly staff meetings.

Benefits

Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
Employee Assistance Program
Paid Vacation and Sick Time for ALL Employees
Paid Bereavement Program
Paid Parental Leave Program
Competitive Compensation
Continuing Education Allowance (applies to licensed/registered/certified roles)
Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
Career Development Opportunities
Referral Bonus Program for most positions!
Personal Pet Discounts
Holiday Pay
Uniform Allowance
Bonuses