Part-Time Veterinary CSR

Community Veterinary Partners•Uxbridge, MA

1d•Onsite

About The Position

Uxbridge Animal Hospital is seeking a friendly, dependable Veterinary Customer Service Representative (CSR) to join our dedicated team. As an AAHA-accredited hospital, we are committed to providing high-quality veterinary care while creating a welcoming, supportive environment for our clients, patients, and team members. This is a great opportunity for someone who enjoys working with people, thrives in a busy environment, and wants to be part of a collaborative veterinary team.

Requirements

Previous customer service or receptionist experience preferred
Veterinary or healthcare experience is a plus
Strong communication and interpersonal skills
Comfortable using computers and learning veterinary practice management software
Ability to multitask and stay organized in a busy environment
Dependable, professional, and team-oriented
Comfortable working a rotating Saturday schedule

Responsibilities

Greeting clients and assisting with check-in and check-out
Answering incoming phone calls and responding to client questions
Scheduling and confirming appointments
Updating client and patient information
Processing payments and maintaining accurate records
Communicating client needs and messages to the veterinary team
Assisting with prescription and food pickup
Responding to emails and completing general administrative tasks
Providing compassionate support to clients during both routine and difficult visits
Helping maintain an organized and welcoming front desk area