Veterinary Customer Service Representative

Meow Bark Veterinary Services•Austin, TX
•Onsite

About The Position

Meow Bark Veterinary is a new, locally-owned clinic in South Austin, TX, building a positive, collaborative, and compassionate environment where both pets and people feel genuinely cared for. They are looking for a cheerful, friendly individual with a knack for helping people to join their team and help shape the clinic's culture. This role offers career advancement opportunities, competitive pay, and a supportive team in a fun, upbeat, and collaborative work environment. The clinic is committed to creating a safe, inclusive workplace where every team member is respected and supported.

Requirements

  • Excellent customer service skills
  • Effective and empathetic communication with clients
  • Comfortable working with a variety of animals
  • Detail-oriented and skilled in verbal and written communication

Nice To Haves

  • Spanish-Speaking
  • Fear Free certification
  • Veterinary experience

Responsibilities

  • Greet pet owners as they arrive
  • Check in pets for their appointments
  • Collect and confirm pet and owner information
  • Answer phones
  • Schedule, confirm, and cancel appointments
  • Process payments
  • Other administrative duties, as assigned

Benefits

  • Continuing Education Allowance
  • 401(k)
  • 401(k) matching
  • Company parties
  • Competitive salary
  • Employee discounts
  • Free food & snacks
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Wellness resources
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