Veterinary Customer Service Representative

MEOW BARK VETERINARY SERVICES PLLC • Austin, TX

8d • $19 - $21 • Onsite

About The Position

Meow Bark Veterinary is a new, locally-owned clinic in South Austin looking for a cheerful and friendly Veterinary Customer Service Representative. This role is more than just a job; it's an opportunity to help shape the culture of a new clinic from the ground up. The clinic aims to build a positive, collaborative, and compassionate environment where both pets and people feel genuinely cared for. They are looking for someone whose voice matters, whose growth is supported, and whose work makes an impact. The clinic offers career advancement opportunities, competitive pay, a supportive team, a fun and collaborative work environment, and a strong community focus.

Requirements

• Excellent customer service skills
• Effective and empathetic communication with clients
• Comfortable working with a variety of animals
• Detail-oriented and skilled in verbal and written communication
• Bring energy, optimism, and kindness to every shift
• Think ahead and tackle challenges creatively
• Take pride in delivering exceptional client service
• Always learning and improving
• Value collaboration and feedback
• Treat every pet like your own
• Do the right thing, even when no one’s watching

Nice To Haves

• Spanish-Speaking
• Fear Free certification
• Veterinary experience

Responsibilities

• Greet pet owners as they arrive
• Check in pets for their appointments
• Collect and confirm pet and owner information
• Answer phones
• Schedule, confirm, and cancel appointments
• Process payments
• Other administrative duties, as assigned

Benefits

• Continuing Education Allowance
• 401(k)
• 401(k) matching
• Company parties
• Competitive salary
• Employee discounts
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed