Veterinary Customer Service Representative
About The Position
Friendship Hospital for Animals, a leading AAHA-accredited hospital located in Washington D.C., is seeking friendly and enthusiastic Veterinary Customer Service Representatives to support our thriving primary care, emergency, and specialty teams. As the face of Friendship, the client service representative sets the tone for the client experience. This person will have excellent communication skills, is self-motivated, and engaging in a dynamic environment. Our ideal candidate has previous client-facing experience in a veterinary setting, but if you’re willing to learn we are willing to teach!
Requirements
- Attention to detail
- Excellent communication skills
- Strong desire to learn
- Ability to work in a dynamic environment
- Embrace a nurturing, cooperative, and ethical environment
- Willingness to learn
Nice To Haves
- Previous client-facing experience in a veterinary setting
Responsibilities
- Serve as the first point of contact for clients, setting a positive tone for their experience.
- Utilize excellent communication skills to interact with clients and team members.
- Engage effectively in a dynamic work environment.
- Support primary care, emergency, and specialty veterinary teams.
Benefits
- Competitive compensation
- Medical
- Dental
- Vision
- HSA/FSA
- Generous PTO
- CE allowance
- Life insurance
- 401k with match
- Metro discounts
- Pet care discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
