Veterinary Customer Service Representative

MEOW BARK VETERINARY SERVICES PLLCAustin, TX
$18 - $21Onsite

About The Position

Are you cheerful and friendly, have a knack for helping people and looking for more than “just a job”? Ready to help shape the culture of a new, locally-owned clinic from the ground up? At Meow Bark Veterinary, we’re building something special—a positive, collaborative, and compassionate environment where both pets and people feel genuinely cared for. If you’re looking for a place where your voice matters, your growth is supported, and your work truly makes an impact, you just found it. We are committed to creating a safe, inclusive workplace where every team member is respected and supported.

Requirements

  • Excellent customer service skills
  • Effective and empathetic communication with clients
  • Comfortable working with a variety of animals
  • Detail-oriented and skilled in verbal and written communication

Nice To Haves

  • Spanish-Speaking and Fear Free certification is a bonus!
  • Veterinary experience preferred but not required.

Responsibilities

  • Greet pet owners as they arrive
  • Check in pets for their appointments
  • Collect and confirm pet and owner information
  • Answer phones
  • Schedule, confirm, and cancel appointments
  • Process payments
  • Other administrative duties, as assigned

Benefits

  • Continuing Education Allowance
  • 401(k)
  • 401(k) matching
  • Company parties
  • Competitive salary
  • Employee discounts
  • Free food & snacks
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Wellness resources
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