Veterinary Community & Referral Outreach Specialist

Guardian Veterinary Management LLC•Brewster, NY

9h•$68,000 - $73,000•Onsite

About The Position

Guardian Veterinary Specialists is seeking a dedicated Veterinary Community & Referral Outreach Specialist to develop and maintain strong relationships with referring veterinary hospitals and their teams. This role serves as a trusted liaison, requiring consistent in-person visits and proactive engagement within an assigned territory. The specialist will identify new referral partners, gather feedback, coordinate outreach initiatives like continuing education programs and events, and represent Guardian at industry and community functions. Collaboration with leadership to identify growth opportunities and meticulous record-keeping of outreach activities are key. The goal is to ensure veterinary partners receive timely, professional follow-up and an exceptional experience, contributing to measurable referral and community engagement growth.

Requirements

3–5 years of experience in outreach, marketing, veterinary medicine, healthcare, business development, account management, or a related field.
Strong interpersonal and professional communication skills.
Ability to establish credibility and build lasting relationships with veterinarians, practice managers, and veterinary teams.
Excellent organizational and time-management skills.
Ability to independently manage a territory, schedule, follow-ups, and multiple projects.
Confidence representing Guardian at professional and community events.
A proactive mindset with the ability to identify opportunities and develop relationships.
Comfort with significant local travel and regular time in the field.

Responsibilities

Develop and maintain strong relationships with referring veterinary hospitals and their teams.
Serve as a trusted liaison between Guardian and veterinary practices throughout the assigned territory.
Maintain a consistent schedule of in-person veterinary hospital visits and relationship-building touchpoints.
Identify and develop relationships with potential new referring veterinary practices.
Gather feedback from referral partners and identify concerns, opportunities, and barriers to referral.
Coordinate continuing education programs, lunch-and-learns, hospital events, community programs, and other outreach initiatives.
Represent Guardian at veterinary industry events, community events, networking opportunities, adoption events, and local programs.
Work collaboratively with Guardian leadership to identify referral trends and opportunities for territory growth.
Maintain accurate records of outreach activities, contacts, follow-up needs, and referral-development efforts.
Track outreach and referral activity to help measure the effectiveness of relationship-building efforts.
Help ensure our veterinary partners receive timely, professional follow-up and an exceptional experience working with Guardian.