Community Referral and Outreach Coordinator

Grace Community Care and Homes•Hamilton Township, NJ
•Hybrid

About The Position

Grace Community Care & Homes is developing its Central Operations department and seeks a Community Referral and Outreach Coordinator. The role will contribute to person-centered services, reliable operations and accurate documentation.

Requirements

  • Healthcare outreach or community-partnership experience
  • Strong phone and writing skills
  • Organized follow-up
  • Respect for patient choice
  • Relevant credentials, experience, availability and a resume
  • Final regulatory eligibility will be verified before appointment or service delivery

Responsibilities

  • Build and verify referral contacts
  • Introduce available services to hospitals and community agencies
  • Arrange virtual presentations
  • Maintain CRM follow-up and track referral conversion
  • Work collaboratively with department leadership, intake, credentialing, billing and quality teams
  • Maintain confidentiality, respect participant choice, communicate service gaps promptly, and follow role-specific policies and professional scope
  • Participate in orientation, competency review and quality improvement

Benefits

  • Paid time off under the applicable company policy, including applicable earned sick leave
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