Veterinary Client Service Representative

Innovetive Petcare•Baltimore, MD

3d•Onsite

About The Position

At Doc-Side Veterinary Medical Center, we're dedicated to providing exceptional care for pets and their owners. Our friendly and passionate team works hard to ensure a positive experience for every client and their furry companions. If you love animals and thrive in a lively environment, we’d love to have you join our team! We’re on the hunt for a friendly and enthusiastic Veterinary Client Service Representative to be the welcoming face of our clinic. In this vital role, you'll ensure our clients and their pets receive the best care from start to finish.

Requirements

Proficiency with computers

Nice To Haves

A genuine passion for animals and their well-being
Strong communication and interpersonal skills
Ability to multitask and thrive in a fast-paced environment
A positive attitude and team-oriented mindset

Responsibilities

Provide friendly, quality customer care to patients and clients
Process invoices payments
Answer phones, schedule appointments, and obtain all necessary medical history
Determine the status of the patient’s immunizations and tests
Communicate with the doctor and technical staff on the patient’s arrival and necessary treatments
Fill prescriptions, food requests, and over-the-counter products as instructed by a veterinarian
Accurately input data into computer software
Schedule: Morning (7:15a-3:15p) and evening (12p-8p) shifts and every other Saturday
Some tasks may be assigned or reassigned as policies and procedures change