Veterinary Client Service Representative - Front desk

Veritas Veterinary Partners • Eatontown, NJ

10h • Onsite

About The Position

Veritas Veterinary Partners offers exciting career opportunities in state-of-the-art facilities across the U.S. Their hospitals are open 24/7/365 and staffed by board-certified specialists, creating a collaborative environment. The mission of Veritas Veterinary Partners is to build a network of trust and opportunity for veterinary professionals nationwide, specializing in supporting Specialty and Emergency care hospitals. Founded by Thomas Scavelli, DVM, DACVS, Veritas is dedicated to recruiting top-tier talent and fostering collaboration within their community, focusing on exceptional care. They bring together highly trained veterinarians, technicians, and teammates committed to patient well-being, believing in Truth in Medicine and Trust in Partnerships to ensure the highest standard of care. Garden State Veterinary Specialists in Eatontown is looking for a Client Service Representative to join their team. This role involves helping pets, being the calm in the chaos, and being adored by pets and their humans.

Requirements

• 1+ years of client service experience
• Excellent communication skills (speaks both human and “vet team”)
• Ability to juggle tasks like answering multiple phone lines, data entry, billing
• Handles financial conversations with professionalism and ease
• Brings empathy, compassion, and a heart for helping anxious pet parents
• Knows when to be discreet and when to be delightfully warm
• Loves working with a team and building relationships that last
• Stays positive, curious, honest, and ready to learn
• Likes to have FUN while doing all of the above
• Authorized to work in the U.S.
• Ability to speak, read, and write English proficiently

Nice To Haves

• Client service experience in a fast-paced setting
• Additional fluency in other languages

Responsibilities

• Helping pets
• Being the calm in the chaos
• Answering multiple phone lines
• Data entry
• Billing
• Handling financial conversations with professionalism and ease
• Helping anxious pet parents
• Working with a team and building relationships that last

Benefits

• Health, dental, and vision insurance, with HSA option- some plans paid 100%
• Maternity/Paternity leave
• Retirement Plan – 401K with employer match
• Employee Referral Bonus
• Paid Time off
• Mental health support with Talkspace
• Uniforms provided
• Pet discounts for medical care

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees