Veterinary Client Service Representative - Morristown, NJ

Veritas Veterinary Partners • Morristown, NJ

15h • Onsite

About The Position

GSVS Morristown is seeking a Veterinary Client Services Representative to join their growing outpatient surgery team. This role is crucial in providing exceptional client service in a state-of-the-art veterinary facility. The position offers a consistent weekday schedule, promoting work-life balance. GSVS has been serving the community since 1994, focusing on advanced veterinary care within a collaborative and supportive environment.

Requirements

• At least 1 year of client service experience
• Ability to communicate with confidence and compassion
• Ability to multitask
• Ability to navigate financial conversations professionally and comfortably
• Empathy, patience, and genuine care for pet parents
• Ability to balance professionalism with a warm, welcoming personality
• Ability to collaborate with a supportive team
• Positive, curious, honest, and eager to grow attitude
• Ability to speak, read, and write English proficiently

Nice To Haves

• Experience in a fast-paced environment
• Fluency in other languages

Responsibilities

• Answering phones
• Managing data entry
• Handling billing
• Scheduling appointments
• Communicating with clients and veterinary teams
• Providing support to pet parents during stressful moments

Benefits

• Competitive salary
• Health, dental, and vision insurance, with HSA option
• Maternity/Paternity leave
• Retirement Plan – 401K with employer match
• Licensing fees paid for credentialed technicians
• Employee Referral Bonus
• Paid Time off
• Mental health support with Talkspace
• Uniforms provided
• Sign On Bonus (for Full Time and credentialed technicians)
• Pet discounts for medical care

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed