Veterinary Billing & Medical Records Coordinator

Veritas Veterinary Partners•Woodbridge, NJ

5d•Onsite

About The Position

Veritas Veterinary Partners offer exciting career opportunities in state-of-the-art facilities across the U.S. Our hospitals, open 24/7/365 and staffed by board-certified specialists, create a collaborative environment where you can work alongside like-minded, caring professionals. If you're passionate about veterinary medicine, this is your chance to thrive in a dynamic, high-quality setting. At Veritas Veterinary Partners, our mission is to build a network of trust and opportunity for veterinary professionals nationwide. We specialize in supporting Specialty and Emergency care hospitals, aligning with your unique goals and medical standards. Veritas, founded by Thomas Scavelli, DVM, DACVS, is dedicated to recruiting top-tier talent and fostering collaboration within our community. With a focus on exceptional care, we bring together highly trained veterinarians, technicians, and teammates committed to our patients’ well-being. We believe in Truth in Medicine and Trust in Partnerships, ensuring we always provide the highest standard of care. Come join us and make a meaningful impact on the community you serve. Garden State Veterinary Services (GSVS) is looking for a detail-loving, people-friendly pro to join our Specialty & Emergency Hospital in Woodbridge, NJ! GSVS is a busy, multi-specialty practice with boarded experts in cardiology, surgery, neurology, internal medicine, radiology, and critical care - plus access to oncology, ophthalmology, dermatology, radiation therapy, and more. We’re not your typical vet hospital. We believe great medicine starts with a supportive, fun, and collaborative team. You’ll grow your skills, feel valued, and work in a fast-paced environment where people genuinely enjoy coming to work (and stay long-term!). The Billing & Medical Records Coordinator plays an important role in supporting the hospital’s financial accuracy, medical records processes, and client experience. This position requires strong attention to detail, comfort with billing and records workflows, and the ability to communicate professionally with clients regarding estimates, balances, insurance claims, payment questions, and medical record requests. This is not a traditional front-desk CSR role, but it does include regular client communication and coordination with clinical teams.

Requirements

Veterinary hospital experience required
Strong customer service and communication skills
Highly detail-oriented with strong accuracy in billing, records, numbers, and data entry
Microsoft Excel experience required
Ability to multitask and remain organized in a fast-paced environment
Reliable, professional, and team-oriented
Applicants must be authorized to work in the U.S.
All current positions require the ability to speak, read, and write English proficiently.

Nice To Haves

Specialty and/or emergency veterinary experience strongly preferred
Previous experience in billing, accounts receivable, insurance processing, client service, or medical records preferred
Experience with veterinary practice management software, including ImproMed, preferred
Additional fluency in other languages is preferred but not required.

Responsibilities

Audit inpatient, discharge, employee, and external billing for accuracy
Verify charges, correct discrepancies, and finalize invoices
Communicate with clients regarding estimates, deposits, billing updates, insurance claims, balances, payment policies, and financial questions
Support accounts receivable activities, including payment plans, collections coordination, and outside agency communication as applicable
Ensure fees, product codes, and charges align with hospital fee schedules and established processes
Process insurance claims, follow up on claim status and payments, and document updates appropriately
Reconcile payments, billing portals, and vendor invoices
Support medical records tasks, including scanning, documentation, record requests, confidentiality, and record management
Assist with hospital email and administrative support functions as needed
Help support consistency in charge entry and payment protocols
Provide professional, compassionate, and service-focused support to clients and team members
Perform other related duties as assigned