Veterinary Assistant - Walkersville Veterinary Clinic

Walkersville Veterinary Clinic•Walkersville, MD

2d•Onsite

About The Position

Walkersville Veterinary Clinic located in Walkersville, Maryland has been proudly serving Frederick and surrounding counties since 1969. Our mixed animal clinic started as a small, two-room practice and has grown into a thriving veterinary hospital with a dedicated team of professionals and thousands of loyal clients. We offer comprehensive services, including small and large animal care, with a strong emphasis on community and quality care. We pride ourselves on maintaining a positive and collaborative work culture, and our dedicated support staff has been us for over 15 years! Position Summary: The Veterinary Assistant provides essential support to the veterinarian during outpatient exams and throughout the diagnosis and treatment of patients. They care for all patients, assist with medical procedures, and help ensure each patient receives high-quality, compassionate care. In this role, the Veterinary Assistant also serves as a key connection between the veterinarian and clients. Through exceptional service and communication, the Veterinary Assistant helps build trust and foster lasting relationships with clients and their pets.

Requirements

High school diploma or equivalent required.
Basic computer proficiency, including the ability to use practice management software and Microsoft Office applications.
Able to work safely around cleaning chemicals, anesthetic gases, radiation, zoonotic diseases, and animal bodily fluids.
Maintains composure and professionalism in emotionally challenging or high-stress situations.
Ability to lift and carry up to 50 pounds and safely handle animals up to 130 pounds.
Comfortable sitting, standing, walking, bending, and kneeling for extended periods throughout the workday.
Professional, neat appearance consistent with hospital standards.

Nice To Haves

Previous experience working with animals preferred; veterinary or animal care background strongly valued.

Responsibilities

Provides compassionate, professional care to patients and clients at all times.
Communicates clearly and respectfully with clients, doctors, and team members, including answering phones and routing inquiries as needed.
Handles sensitive client situations with empathy and discretion, escalating medical questions appropriately.
Assists the veterinarian during exams, diagnostics, treatments, and surgical procedures.
Safely restrains animals of varying sizes and temperaments using low-stress handling techniques.
Administers medications, draws up vaccines, collects lab samples, and performs basic lab tests as directed.
Creates, reviews, and enters treatment plans accurately in the medical record system.
Educates clients on common vaccinations, medications, and treatment protocols to ensure understanding of care plans and follow-up recommendations.
Accurately records patient information and maintains organized, up-to-date medical records.
Enters charges accurately and assists with the client check-out process, including processing payments when needed.
Ensures exam rooms, treatment areas, and hospital spaces are clean, stocked, and well maintained.
Demonstrates consistent reliability, punctuality, and commitment to supporting patients, clients, and hospital operations.
Performs all other duties as assigned.