Veterinary Assistant

Petco•Longmont, CO

8d•Onsite

About The Position

The Veterinary Assistant provides medical care support to patients at a Vetco Total Care full-service hospital and customer care to their owners, while representing Petco’s mission and values. The role supports technical and customer service operations, helps foster teamwork, and contributes to a high-quality standard of care and an efficient hospital experience. Patient needs come first, and team members are expected to help create exceptional customer experiences and address issues promptly.

Requirements

Excellent written and verbal communication skills.
Compassionate and sympathetic demeanor, with the ability to remain professional during emotional and stressful situations.
Telephone and computer skills.
Ability to work as a team member, learn new techniques and treatments, offer creative ideas, and accept change.

Nice To Haves

At least one year of previous experience working in a veterinary practice, or sufficient related animal-care experience to ensure strong performance in the listed duties.

Responsibilities

Welcome clients and patients, escort them to exam rooms, obtain patient weights and vital signs, and record the information in the electronic medical record.
Collect patient histories and document visits in the electronic medical record.
Assist veterinarians with routine and emergency appointments, surgery, dentistry, and euthanasia under supervision.
Restrain patients, collect and process laboratory samples, handle and dispense medications as directed by a veterinarian, and maintain electronic medical records.
Schedule appointments, educate clients, relay test results to doctors and clients, and maintain and update client and patient records.
Prepare patients for surgical and dental procedures and assist doctors or veterinary technicians with anesthetizing patients.
Under supervision, monitor patients under anesthesia and during recovery, and prepare them for hospital discharge or transfer to an overnight care facility.
Under supervision, provide in-hospital treatments for sick patients, including injectable and oral medications and intravenous fluid therapy.
Keep patients clean, watered, and fed as indicated and directed by a doctor, and safely walk canine patients when necessary for elimination.
Assist with training new staff and sharing knowledge as directed by the HOM/HLOD.
Keep the hospital neat and clean, performing regular cleaning as needed and according to the maintenance schedule.
Perform additional duties as assigned and provide backup phone and front desk support as needed.