Veterinary Assistant, Urgent Care

Ethos Veterinary Health•Anchorage, AK

6d•$12 - $27•Onsite

About The Position

Pet Emergency Treatment Urgent Care, part of Ethos Veterinary Health, is seeking a skilled and motivated Veterinary Assistant/Receptionist for a hybrid role combining hands-on patient care with client service at its emergency and urgent care hospital in Anchorage, Alaska. The position supports doctors and patients with nursing care while providing clients with a welcoming, compassionate, and efficient front desk experience. The hospital provides progressive emergency and specialty medicine and advanced diagnostics, including in-house stem cell production and therapy. The role offers the opportunity to develop clinical and client service skills in a fast-paced, supportive environment. The full-time schedule is Sunday, Monday, Tuesday, plus one other weekday of the employee’s choice. The posting specifies no weekends and no overnights. Compensation is $23–$27 per hour, depending on experience. Benefits may be subject to a waiting period, and only full-time employees are eligible.

Requirements

At least one year of experience as a Veterinary Assistant or Technician.
Ability to work in a fast-paced environment with compassion, efficiency, and flexibility.
Strong communication and multitasking skills, including the ability to balance client interactions with patient care.
Collaborative mindset and commitment to exceptional patient care.

Nice To Haves

Credentialed Veterinary Technician experience or credentials are preferred but not required.
Familiarity with office software, phone systems, and scheduling.

Responsibilities

Assist with consultations and treatments under the direction of the attending doctor.
Provide surgical and nursing care, including catheter placement, medication administration, and monitoring hospitalized patients.
Perform in-house laboratory work, including sample collection, analysis, and reporting.
Ensure patient comfort and safety.
Communicate clearly with clients about their pet’s status and progress.
Answer incoming calls and emails and handle client inquiries professionally and empathetically.
Schedule appointments and coordinate patient flow.
Greet clients, check them in and out, process payments, and maintain accurate client records.
Listen to client concerns and offer appropriate support and solutions.
Help manage a busy lobby with clients and their pets.
Work closely with veterinarians, technicians, and support teams.
Contribute to a positive, team-focused hospital culture.