Veterinary Community Outreach Program Veterinary Assistant (Client Services Focus)

University of Florida • Gainesville, FL

2d

About The Position

The University of Florida’s Veterinary Community Outreach Program (VCOP) is seeking a Veterinary Assistant with a primary focus on administrative and client service support. The position serves as a key point of contact for shelters and rescue groups and supports daily clinic operations through communication, coordination, scheduling, and customer service. Limited veterinary assistant duties are also performed as needed to support clinical operations.

VCOP gives students exposure to veterinary practice in community and shelter medicine settings while supporting high-volume spay/neuter services and preventive care for canine and feline patients. The service receives patients Monday through Friday. The position may require work earlier than 7:45 a.m. or later than 5:00 p.m. It is a full-time, benefited position and is considered essential personnel. A post-offer education verification, background check, and health assessment are required. This CARE position offers limited benefits, including health insurance and paid time off. When appropriate certifications are achieved, promotional opportunities to a Level II title may be available, and the position may become eligible to transition into a TEAMS (staff) salary plan.

Requirements

• High school diploma or equivalent.
• Ability to lift a minimum of 40 lbs.
• Ability to bend, kneel, pull, push, twist, and stand for an extended period of time.
• Post-offer education verification, background check, and health assessment are required.

Nice To Haves

• One year of experience in veterinary medicine.

Responsibilities

• Coordinate communication with shelter and rescue partners, community members, and hospital staff.
• Enter, update, and maintain accurate client and patient information in medical records, including scanning and documenting records.
• Manage invoices, enter charges, and follow financial policies.
• Collaborate with the team to create and manage the weekly surgery schedule.
• Maintain an organized inventory system and order supplies regularly.
• Assist with processing laundry.
• Handle patients safely as needed.

Benefits

• Limited benefits, including health insurance and paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED