About The Position

The Veterinary Assistant assists in the practice of veterinary medicine under the direct supervision of a Doctor or Hospital Manager. The role includes supporting patient care, communicating with clients about their pets, documenting treatment plans, maintaining medical records, and helping keep hospital equipment and facilities clean and ready for use. Client engagement and delivering WOW customer service are important aspects of the position. The assistant may also help with CRS and Kennel functions when called upon.

Requirements

  • Excellent communication and interpersonal skills.
  • Compassion and empathy for pets, clients, and staff.
  • Detail oriented.
  • Great sense of urgency.
  • Must be able to lift at least 40 pounds.
  • Must be able to stand for long periods and walk, sit, squat, push, pull, and use hands and fingers for technical and administrative work.
  • May have extended periods of viewing computer screens and reading.

Nice To Haves

  • Associate degree in Veterinary Assisting.

Responsibilities

  • Communicate verbally and in writing with clients about all aspects of their pets.
  • Assist in discussing treatment plans and enter plan information for documentation.
  • Manage medical records using practice management software.
  • Educate clients and help gain compliance with treatment plans.
  • Dispense medication; perform x-rays and blood draws; place catheters; obtain samples; provide treatments and nursing care; run diagnostic equipment; administer vaccines; and restrain animals.
  • Set up, break down, clean, and maintain medical equipment.
  • Engage with clients and deliver WOW customer service.
  • Clean all areas of the hospital.
  • Assist with CRS and Kennel functions when called upon.
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