About The Position

This role assists in the practice of veterinary medicine and surgery. Under the direct supervision of the Doctors or Hospital Manager, technicians may perform medically related procedures and are responsible for the care of pets in the hospital. The position delivers excellent customer service to clients and helps improve patient care, hospital efficiency, and productivity. The role includes client communication and education, support with treatment plans and medical records, and assistance with surgical and anesthesia care. It also involves performing veterinary procedures and diagnostics, providing nursing care, maintaining medical equipment, cleaning hospital areas, and assisting with CRS and kennel functions when needed.

Requirements

  • Excellent communication and interpersonal skills.
  • Compassion and empathy for pets, clients, and staff.
  • Proficiency in veterinary technician skills.
  • Detail-oriented.
  • Must be able to lift at least 40 pounds.
  • Able to stand for long periods and walk, sit, squat, push, pull, and use hands and fingers for technical and administrative work.
  • May need to spend extended periods viewing computer screens and reading.

Nice To Haves

  • Certified Veterinary Technician (CVT); CVTs have completed an associate degree in veterinary technology and passed the national exam.

Responsibilities

  • Communicate verbally and in writing with clients regarding all aspects of their pet’s care.
  • Assist in discussing treatment plans and enter plan data for documentation.
  • Manage medical records using practice management software.
  • Gain client compliance with treatment plans and educate clients.
  • Assist with pre-anesthetic protocols, anesthesia monitoring, and post-operative care.
  • Dispense medication; perform x-rays and blood draws; place catheters; obtain samples; provide treatments; operate diagnostic equipment; provide nursing care; administer vaccines; and restrain animals.
  • Set up, break down, clean, and maintain medical equipment.
  • Engage with clients and deliver excellent customer service.
  • Clean all areas of the hospital.
  • Assist with CRS and kennel functions when called upon.
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