Philadelphia Animal Hospital - Veterinary Assistant

Philadelphia Animal Hospital • Philadelphia, PA

20h

About The Position

Philadelphia Animal Hospital, founded in 1991, provides veterinary care and related services including outpatient care, a therapeutic pool, daycare, and long-term boarding. The Veterinary Assistant supports veterinarians during outpatient exams and the diagnosis and treatment of patients, helps care for patients and assist with medical procedures, and contributes to high-quality, compassionate care. The role also connects veterinarians with clients through clear communication and service that builds trust and lasting relationships.

Requirements

• High school diploma or equivalent.
• Basic computer proficiency, including practice management software and Microsoft Office applications.
• Ability to work safely around cleaning chemicals, anesthetic gases, radiation, zoonotic diseases, and animal bodily fluids.
• Ability to remain composed and professional in emotionally challenging or high-stress situations.
• Ability to lift and carry up to 50 pounds and safely handle animals up to 130 pounds.
• Comfort sitting, standing, walking, bending, and kneeling for extended periods throughout the workday.
• Professional, neat appearance consistent with hospital standards.
• Availability to work 2–3 weekend shifts per month and a flexible schedule during all hours the practice is open.

Nice To Haves

• Previous experience working with animals; veterinary or animal care background is strongly valued.

Responsibilities

• Provide compassionate, professional care to patients and clients.
• Communicate clearly and respectfully with clients, doctors, and team members; answer phones and route inquiries as needed.
• Handle sensitive client situations with empathy and discretion, escalating medical questions appropriately.
• Assist veterinarians with examinations, diagnostics, treatments, and surgical procedures.
• Safely restrain animals of varying sizes and temperaments using low-stress handling techniques.
• Administer medications, draw up vaccines, collect laboratory samples, and perform basic laboratory tests as directed.
• Create, review, and accurately enter treatment plans in the medical record system.
• Educate clients about common vaccinations, medications, and treatment protocols, including care plans and follow-up recommendations.
• Accurately record patient information and maintain organized, up-to-date medical records.
• Enter charges accurately and assist with client checkout, including processing payments when needed.
• Keep exam rooms, treatment areas, and hospital spaces clean, stocked, and well maintained.
• Demonstrate reliability, punctuality, and commitment to supporting patients, clients, and hospital operations.
• Perform other duties as assigned.

Benefits

• Medical coverage for full-time employees.
• Dental coverage for full-time employees.
• Vision coverage for full-time employees.
• 401(k) retirement plan.
• Paid time off.
• Paid holidays.
• Employee assistance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED