Veterinary Assistant / Veterinary Receptionist
About The Position
Churchland Animal Clinic is seeking an experienced Veterinary Assistant / Veterinary Receptionist to join our team and help create exceptional experiences for clients and patients across exam room and surgical workflows. We are seeking a skilled, confident assistant with a strong customer service mentality who thrives in a fast-paced environment and is equally comfortable at the front desk as they are in the exam room working hands on with patients and clients. In this position, you will play a critical role in greeting clients as they arrive and also supporting efficient hospital operations in appointments, delivering high-quality patient care and handling, and contributing meaningfully to a collaborative, energetic team. In this position, you will take an active role in: Supporting efficient front desk, exam room, outpatient, and surgical workflows throughout the day, Assisting veterinarians during outpatient procedures, treatments, and surgical cases, Maintaining accurate, thorough medical records and treatment documentation, Building positive client relationships through education, communication, and attentive service, Maintaining clean, organized, and fully prepared exam rooms, treatment areas, and procedural spaces.
Requirements
- 1+ years of veterinary assistant or related veterinary reception experience is preferred
- Proficiency in the following skills: Compassionate, professional client communication and education
- Ability to prioritize and multitask in a fast-paced environment
- Ability to manage a multi-phone line system while assisting in-person clients
- Dependable attendance and strong work ethic
- Safe, gentle animal handling and restraint for dogs and cats of varying sizes and temperament
- Exam room management and outpatient workflow support
- Accurate medical record keeping and treatment documentation
- Physical ability to stand, bend, lift, and restrain patients safely throughout the workday
Responsibilities
- Supporting efficient front desk, exam room, outpatient, and surgical workflows throughout the day
- Assisting veterinarians during outpatient procedures, treatments, and surgical cases
- Maintaining accurate, thorough medical records and treatment documentation
- Building positive client relationships through education, communication, and attentive service
- Maintaining clean, organized, and fully prepared exam rooms, treatment areas, and procedural spaces
Benefits
- Bonus package: Up to $500 depending on prior veterinary assistant experience
- Health package: Medical, dental, and vision insurance
- Life insurance and disability
- Employee Assistance Program
- 401k with company match
- Paid time off in accordance with site policy and applicable law
- Personal pet discount
- Uniform allowance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
