Veterinary Receptionist/Assistant - Auburn, ME

Auburn Animal Center•Auburn, ME

1d•Onsite

About The Position

Auburn Animal Center is seeking an experienced Veterinary Assistant/Receptionist to join their team. This dual role requires someone who enjoys client interaction as much as pet care. The position involves both front desk duties and supporting the clinical team to ensure a positive experience for all. The clinic emphasizes employee well-being with a 4-day workweek, no nights, weekends, on-call shifts, or holiday hours, promoting a healthy work-life balance alongside excellent patient care.

Requirements

Previous veterinary assistant and/or veterinary reception experience
A genuine love for animals and the people who care for them
Strong communication and customer service skills
A caring, compassionate, and empathetic approach
Comfort working with both clients and patients
Strong organizational and multitasking skills
Ability to work collaboratively in a team environment
A willingness to learn, grow, and encourage the growth of others
A positive attitude
A sense of humor and willingness to enjoy yourself while still providing excellent care
An appreciation for a workplace where genuinely supporting one another is more than a motivational poster on the wall

Responsibilities

Provide friendly, compassionate service to clients and their pets
Help create a welcoming and positive experience from check-in through check-out
Support veterinarians and the clinical team with patient care
Assist with safe, compassionate patient handling and restraint
Help prepare exam and treatment areas for appointments and procedures
Support the team with day-to-day veterinary assistant responsibilities
Assist with front-desk and reception responsibilities as needed
Communicate clearly and professionally with clients and fellow team members
Help keep patient and client information accurate and organized
Work collaboratively with the entire hospital team to keep the day running smoothly
Provide empathy and compassion to clients, patients, teammates, and yourself
Contribute to a positive, supportive, and fun workplace culture

Benefits

Flexible compensation that reflects your skill set and future performance
401(k) matching & Roth Retirement Savings Plan
Flexible Spending Account
529 Savings Plan
Tuition Support Program
Referral bonus program
Medical, dental, and vision coverage
Supplemental insurance options
Sick Time / Paid Time Off
Paid parental leave for eligible full-time employees
Employee pet-care benefits
Quarterly Team Rewards Bonus Program
Professional development opportunities
Continuing education allowance
Uniform allowance
Six paid holidays
Employee Assistance Program
Employee discount program
4-day workweeks
No nights, weekends, on-call shifts, or holiday hours
Regular lunch breaks
A breakroom stocked with drinks and snacks
Occasional coffee runs, ice cream parties, and team meals
Celebrate birthdays, new babies, anniversaries, and other important life events together
Mentoring and support as you continue to grow your veterinary career
Occasionally participate in a midday dance party