Veterinary Receptionist

Innovetive PetCare•Atlanta, GA

9d•Onsite

About The Position

Brookhaven Animal Hospital is looking for an experienced Veterinary Receptionist / Veterinary Client Service Representative (CSR) to join our front desk team in Atlanta. This is a full-time opportunity for someone who enjoys working with people and pets and can thrive in a busy veterinary hospital environment. Pay: $15–$17/hour, based on experience.

Requirements

1+ year of veterinary receptionist, veterinary CSR, veterinary client service, or veterinary front desk experience
Experience in a veterinary hospital, animal hospital, veterinary clinic, or similar medical setting
Strong customer service, communication, and organizational skills
Ability to multitask and prioritize in a fast-paced environment
Comfortable working with both people and animals
Professional, dependable, and team-oriented
High school diploma or equivalent
Schedule flexibility, including rotating weekends

Nice To Haves

Experience with veterinary practice management software such as Cornerstone, AVImark, or similar systems, along with experience in appointment scheduling, medical records, payments, and client education.

Responsibilities

Welcome clients and pets with a friendly, professional approach
Answer multi-line phones, schedule appointments, and manage client communications
Handle patient check-in and check-out, invoices, and payments
Maintain accurate client and patient information and veterinary medical records
Coordinate patient flow with veterinarians, Veterinary Technicians, and the medical team
Answer questions and provide information about veterinary services, wellness, and preventative care
Address client questions and concerns with empathy and professionalism
Maintain an organized, clean, and welcoming reception area
Support daily veterinary hospital operations and front desk needs
Participate in rotating weekend shifts