Veterinary Receptionist/Assistant - Auburn, ME
About The Position
Auburn Animal Center is looking for an experienced Veterinary Assistant/Receptionist to join our fantastic team. This dual role is perfect for someone who enjoys connecting with clients just as much as caring for their pets. Whether you’re helping at the front desk or supporting the clinical team, you’ll play an important role in creating a positive experience for everyone who walks through our doors. We take employee well-being seriously. With 4-day workweeks, no nights or weekends, no on-call shifts, and no holiday hours, we believe great patient care and a healthy work-life balance can go paw in paw.
Requirements
- Previous veterinary assistant and/or veterinary reception experience
- A genuine love for animals and the people who care for them
- Strong communication and customer service skills
- A caring, compassionate, and empathetic approach
- Comfort working with both clients and patients
- Strong organizational and multitasking skills
- Ability to work collaboratively in a team environment
- A willingness to learn, grow, and encourage the growth of others
- A positive attitude
- A sense of humor and willingness to enjoy yourself while still providing excellent care
- An appreciation for a workplace where genuinely supporting one another is more than a motivational poster on the wall
Nice To Haves
- Consider cat hair a fashion accessory and introduce yourself to strangers’ dogs
- Forgotten Mom’s address but somehow know every dog on your block
Responsibilities
- Provide friendly, compassionate service to clients and their pets
- Help create a welcoming and positive experience from check-in through check-out
- Support veterinarians and the clinical team with patient care
- Assist with safe, compassionate patient handling and restraint
- Help prepare exam and treatment areas for appointments and procedures
- Support the team with day-to-day veterinary assistant responsibilities
- Assist with front-desk and reception responsibilities as needed
- Communicate clearly and professionally with clients and fellow team members
- Help keep patient and client information accurate and organized
- Work collaboratively with the entire hospital team to keep the day running smoothly
- Provide empathy and compassion to clients, patients, teammates, and yourself
- Contribute to a positive, supportive, and fun workplace culture
Benefits
- Flexible compensation that reflects your skill set and future performance
- 401(k) matching & Roth Retirement Savings Plan
- Flexible Spending Account
- 529 Savings Plan
- Tuition Support Program
- Referral bonus program
- Medical, dental, and vision coverage
- Supplemental insurance options
- Sick Time / Paid Time Off
- Paid parental leave for eligible full-time employees
- Employee pet-care benefits
- Quarterly Team Rewards Bonus Program
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
- Six paid holidays
- Employee Assistance Program
- Employee discount program
- Free or discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
- Regular lunch breaks
- A breakroom stocked with drinks and snacks
- Occasional coffee runs, ice cream parties, and team meals
- Celebrate birthdays, new babies, anniversaries, and other important life events together
- Bring your personality to work in a culture that celebrates your unique awesomeness
- Receive mentoring and support as you continue to grow your veterinary career
- Occasionally participate in a midday dance party
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
