Veterans Suicide Prevention Outreach Specialist

Building C•Omaha, NE

About The Position

The Veteran Outreach Specialist is a compassionate, mission-driven advocate who connects Veterans experiencing mental health challenges, emotional distress, social isolation, or barriers to care with support and resources. The position focuses on suicide prevention, Veteran advocacy, and community outreach, building trust, reducing barriers, and helping Veterans access assistance. The role emphasizes relationship-building and person-centered support and may serve as a Veteran’s first point of contact. Veterans and people with relevant lived experience are strongly encouraged to apply. The position is based both at the company work site and in community settings and is scheduled for 40 hours per week. Compensation is determined by total years of relevant experience. Relevant education, military service, peer support certification, or a combination of equivalent professional and lived experience will be considered.

Requirements

Strong communication, relationship-building, advocacy, and problem-solving skills.
Ability to engage Veterans with empathy, respect, and a nonjudgmental approach.
Ability to work independently in community settings and collaboratively within a multidisciplinary team.
Valid driver’s license and reliable transportation for community-based work.
Ability to maintain confidentiality and uphold professional boundaries.

Nice To Haves

Veteran status and/or military experience is strongly preferred; lived experience navigating military transition, Veteran services, mental health challenges, or recovery is highly valued.
Experience supporting Veterans, individuals experiencing mental health challenges, or populations with complex needs is preferred.
Knowledge of VA benefits, suicide prevention resources, and community services is beneficial; willingness to learn is essential.
Relevant education, military service, peer support certification, or equivalent professional and lived experience will be considered.

Responsibilities

Conduct community-based outreach to engage Veterans and connect them with mental health services, crisis resources, VA benefits, housing assistance, and other appropriate support.
Promote suicide prevention awareness, reduce stigma, and encourage Veterans to seek help before reaching a crisis point.
Build trusting, ongoing relationships with Veterans that encourage help-seeking, social connection, and continued engagement in care.
Assist Veterans in navigating VA benefits, healthcare systems, housing programs, and local, state, and federal Veteran service programs.
Coordinate referrals and collaborate with case managers, community support workers, Veteran service officers, and community organizations to support comprehensive, coordinated care.
Advocate for Veterans experiencing barriers to services and maintain accurate, timely documentation of outreach, referrals, and follow-up contacts.
Follow agency protocols when addressing safety concerns, coordinating crisis referrals, and reporting critical incidents.
Participate in community events, coalitions, and collaborative meetings related to Veteran services and suicide prevention.
Treat Veterans, clients, volunteers, visitors, and staff courteously and with care.
Cooperate and collaborate with program-area staff, volunteers, and other agency staff.
Maintain dependability and punctuality regarding scheduling and attendance.
Follow agency and program procedures, policies, and requirements.
Develop personal and program-related skills through internal and external training opportunities.
Create, maintain, and share a dynamic self-care plan as appropriate.
Build connections between the agency and the larger community to support fundraising and friend-raising efforts.
Perform other program-related duties as assigned.