Veterans Suicide Prevention Coordinator

Heartland Family Service•Council Bluffs, IA

14h•Onsite

About The Position

The Veterans Suicide Prevention Program Coordinator provides leadership and operational oversight for Heartland Family Service’s Veterans Suicide Prevention Grant program. The position manages grant compliance and administration, coordinates the day-to-day work of program staff, develops and maintains program policies and procedures, and oversees data collection and reporting required by the VA and agency leadership. The role calls for organizational and analytical strength and a commitment to Veteran wellbeing and suicide prevention. The coordinator serves as the primary grant administrator, prepares reports and documentation, monitors the budget with agency finance staff, and maintains compliant grant records. The coordinator designs program data tracking systems, ensures staff documentation is accurate, analyzes data, and uses findings to strengthen program delivery and Veteran outcomes. The role also develops program policies and protocols, ensures staff are trained, supports accreditation requirements, and coordinates crisis response, mandatory reporting, and safety planning protocols with clinical leadership. The coordinator provides day-to-day supervision and coordination of program staff, leads meetings and onboarding, supports staff development, and builds partnerships with VA facilities, Veteran service organizations, and community providers. Essential functions are performed at the company physical work site or a designated workspace.

Requirements

Bachelor’s degree in social work, public health, human services, psychology, or a related field.
Two to three years of experience in program coordination or a related human services role.
Demonstrated experience with grant compliance, data collection, reporting, and policy and procedure development.
Strong organizational skills and ability to manage multiple priorities and deadlines.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office.
Valid driver’s license and reliable transportation.
Ability to maintain confidentiality with professionalism and discretion.

Nice To Haves

Master’s degree.
Experience with grant-funded programs.
Knowledge of or experience with Veteran populations, VA systems, or suicide prevention.
Veteran status and/or military experience.
Lived experience navigating military transition, Veteran services, mental health challenges, or recovery.
Experience with electronic health records or case management systems.

Responsibilities

Administer the Veterans Suicide Prevention Grant and ensure activities meet grant requirements, timelines, and funder expectations.
Prepare and submit grant reports, invoices, and documentation to the VA and other stakeholders accurately and on time.
Monitor the grant budget with agency finance staff, track expenditures, and ensure appropriate use of funds.
Maintain grant files and records according to VA, federal, and agency standards, and communicate compliance or performance risks to leadership.
Design and maintain systems to track outreach contacts, referrals, service utilization, and client outcomes.
Ensure program staff complete required documentation accurately and consistently; compile and analyze data for internal and external reports.
Use data to identify trends, gaps, and opportunities to strengthen program delivery and Veteran outcomes in alignment with VA reporting requirements.
Develop, implement, and maintain program policies and procedures aligned with agency standards, VA grant requirements, and best practices.
Ensure staff are trained in established protocols and collaborate with agency leadership to meet COA and other accreditation standards.
Support development of crisis response, mandatory reporting, and safety planning protocols with clinical leadership.
Provide day-to-day supervision and coordination of Veterans Suicide program staff, including the Veteran Outreach Specialist and other grant-funded positions.
Lead regular team meetings, orient and onboard new staff, and identify relevant staff development opportunities.
Build and sustain partnerships with VA facilities, Veteran service organizations, and community providers; represent the agency in coalitions and collaborative meetings.
Cooperate and collaborate with program staff, volunteers, and community partners while maintaining a courteous and caring attitude.
Follow agency and program procedures, policies, and requirements, and perform other duties as assigned.
Create, maintain, and share as appropriate a dynamic self-care plan.
Seek opportunities to connect the agency with the larger community and contribute to fundraising and friend-raising efforts.