About The Position

The Veterans Suicide Prevention Program Coordinator provides leadership and operational oversight for Heartland Family Service’s Veterans Suicide Prevention Grant program. The role manages grant compliance and administration, guides the day-to-day work of program staff, develops and maintains program policies and procedures, and oversees collection and reporting of data required by the VA and agency leadership. It calls for strong organizational and analytical skills and a commitment to Veteran wellbeing and suicide prevention. Veterans and candidates with relevant lived experience are encouraged to apply; Veteran status or lived experience with military culture or Veteran services is a plus. The coordinator serves as the grant’s primary administrator, monitors program activities and expenditures, prepares required reports and documentation, and maintains compliant grant records. The position builds systems for tracking program activity and outcomes, ensures staff documentation is accurate, and uses data to identify trends and opportunities to improve services. It also develops protocols and policies in collaboration with agency and clinical leadership, coordinates and supervises program staff, and maintains partnerships with VA facilities, Veteran service organizations, and community providers. The position is scheduled for 40 hours per week. Essential functions are performed at the company physical work site or a designated workspace.

Requirements

  • Bachelor’s degree in social work, public health, human services, psychology, or a related field.
  • Two to three years of experience in program coordination or a related human services role.
  • Demonstrated experience with grant compliance, data collection, reporting, and policy and procedure development.
  • Strong organizational skills and ability to manage multiple priorities and deadlines.
  • Excellent written and verbal communication skills.
  • Proficiency in Microsoft Office.
  • Valid driver’s license and reliable transportation.
  • Ability to maintain confidentiality with professionalism and discretion.

Nice To Haves

  • Master’s degree.
  • Experience with grant-funded programs.
  • Knowledge of or experience with Veteran populations, VA systems, or suicide prevention.
  • Veteran status and/or military experience.
  • Lived experience navigating military transition, Veteran services, mental health challenges, or recovery.
  • Experience with electronic health records or case management systems.

Responsibilities

  • Administer the Veterans Suicide Prevention Grant and ensure activities meet grant requirements, timelines, and funder expectations.
  • Prepare and submit accurate, timely grant reports, invoices, and documentation to the VA and other stakeholders.
  • Monitor the grant budget with agency finance staff, track expenditures, and ensure appropriate use of funds.
  • Maintain grant files and records in accordance with VA, federal, and agency standards, and communicate compliance or performance risks to leadership.
  • Design and maintain systems for tracking outreach contacts, referrals, service utilization, and client outcomes.
  • Ensure staff complete required documentation accurately and consistently; compile and analyze data for internal and external reporting.
  • Use data to identify trends, service gaps, and opportunities to strengthen program delivery and Veteran outcomes.
  • Develop, implement, and maintain program policies and procedures aligned with agency standards, VA grant requirements, and best practices.
  • Train staff on established protocols and collaborate with agency leadership to meet COA and other accreditation standards.
  • Support development of crisis response, mandatory reporting, and safety planning protocols with clinical leadership.
  • Provide day-to-day supervision and coordination of Veterans Suicide program staff, including the Veteran Outreach Specialist and other grant-funded positions.
  • Lead team meetings, orient and onboard new staff, and identify relevant staff development opportunities.
  • Build and maintain partnerships with VA facilities, Veteran service organizations, and community providers; represent the agency in relevant coalitions and collaborative meetings.
  • Collaborate courteously with program staff, volunteers, and community partners and follow agency and program procedures, policies, and requirements.
  • Create, maintain, and share a dynamic self-care plan as appropriate.
  • Connect the agency with the larger community where possible to contribute to fundraising and friend-raising efforts.
  • Perform other duties as assigned.
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