Veterans Success Center - Student Assistant

California State University, San Bernardino•San Bernardino, CA

2d•Onsite

About The Position

Under direct supervision of the Director, Veterans Success Center, the incumbent is responsible for providing basic administrative and clerical support to the Veterans Success Center team to include cross functional support to other areas of the unit as needed. The Veterans Success Center Student Assistant will provide operational support at the Veterans Success Center, to include staffing the office, answering phones, responding to emails, assisting students virtually (e.g., over Zoom), provide in-person services and tours, table at department and university events, providing information to visitors, and assisting the VSC director and other department staff. Our goal is to bring in those passionate about supporting former, current, and future service members of the United States Armed Forces and their dependents with the transition from higher education to career, navigation through their academic experience, and celebration of their service and achievements by offering high-quality support services, resources, and events while carrying out the University's mission and vision statement.

Requirements

Ability to learn and perform assigned work
Follow oral instructions
Work cooperatively with faculty, staff, and other students
Communicate effectively with all levels
Read and write English at a level appropriate to the position
Admission or registration as a CSU student
Maintain a 2.0 G.P.A. or greater per semester and cumulative
Students must be enrolled in at least halftime units at CSUSB (6 units undergraduate; 3 units graduate)
International students must have full-time enrollment at CSUSB. (12 units undergraduate; 6 units graduate)
Eligible to work in the United States
Payroll Requirement: Social Security Card

Nice To Haves

2.3 minimum cumulative GPA
Current or former U.S. servicemember or U.S. military dependent
Able to carry materials and table in either indoor or outdoor settings
Familiar with Office Software, such as Word, PowerPoint, Excel, Outlook, Teams, Adobe Acrobat, Zoom

Responsibilities

Answering phones
Responding to emails
Assisting students virtually (e.g., over Zoom)
Tours of the Veterans Success Center
Dispensing accurate information to visitors
Table at department and university events
Assisting the VSC director and other department staff
Attending professional development events and meetings
Transporting documents to other offices on campus
Scheduling events
Assisting event coordination
Communicates regularly with other team members and VSC Staff to ensure University policies and procedures are followed