Veterans Services Representative

Virginia Information Technologies Agency • Front Royal, VA

6d • Onsite

About The Position

To advocate for and assist veterans and their dependents in the preparation,
presentation, and prosecution of all lawful and ethical veterans claims for
benefits to which they are entitled. To educate veterans and dependents on the
services and benefits offered by Virginia and the federal government. To conduct
outreach to promote VDVS and the programs offered.

Requirements

• REAL ID is required for employment as part of the federal prerequisites for USDVA Accreditation
• Experience with the military and/or military veteran communities
• Ability to interpret complex laws and regulations and apply them to casework
• Ability to communicate effectively, both orally and in writing
• Strong customer service and public speaking skills
• Some overnight travel and regular community outreach, including some weekends or holidays, is required

Nice To Haves

• Knowledge of laws and regulations pertaining to veterans’ benefits is preferred

Responsibilities

• Advocate for and assist veterans and their dependents in the preparation, presentation, and prosecution of all lawful and ethical veterans claims for benefits
• Educate veterans and dependents on the services and benefits offered by Virginia and the federal government
• Conduct outreach to promote VDVS and the programs offered

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees