Administrative Assistant Veterans Services Center

Goodwill of Central and Northern Arizona•Frederick, MD

6d•$18•Onsite

About The Position

The Administrative Assistant, Veteran Services Center acts as the primary point of contact for the Veteran Services Center, responsible for greeting visitors, answering, screening, and routing phone calls, and managing front-desk administrative tasks. This position is also responsible for monitoring office security, handle correspondence/mail, manage calendars, and ensure the reception area is organized, providing essential customer service and support.

Requirements

1-2 years of experience as an administrative professional
Strong customer service orientation
Must be proficient in Microsoft Word, Excel, PowerPoint, and Outlook
Ability to multitask and work in a fast-paced environment
High attention to detail and accuracy
Ability to speak and read English proficiently
Ability to pass a background and drug screening, as applicable for the position

Nice To Haves

Military credentials preferred

Responsibilities

Responsible for receptionist duties, including welcoming and assisting visitors to sign in with the SINE visitor management software, answering, screening, and forwarding phone calls
Provides tours of the Veteran Services Center for first-time visitors
Receives all deliveries, sorts, and distributes incoming mail
Work with partners in the community to schedule space within the Center
Schedule and deconflict volunteer hours within the Center
Create and manage event flyers (physical & digital) within the Center
Maintains a clean, professional reception area
Assists with event space set-up/tear-down
Maintains regular and consistent in-person attendance
Performs other related duties, as needed