Veterans Services Representative
Virginia Information Technologies Agency
2d
About The Position
To advocate for and assist veterans and their dependents in the preparation, presentation, and prosecution of all lawful and ethical veterans claims for benefits to which they are entitled. To educate veterans and dependents on the services and benefits offered by Virginia and the federal government. To conduct outreach to promote VDVS and the programs offered.
Requirements
- Knowledge of laws and regulations pertaining to veterans’ benefits is preferred.
- Experience with the military and / or military veteran communities.
- Ability to interpret complex laws and regulations and apply to casework.
- Ability to communicate effectively, orally and in writing.
- Customer service and public speaking skills.
- Some overnight travel and regular community outreach to include some weekends or holidays is required.
- REAL ID is required for employment as part of the federal prerequisites for USDVA Accreditation
Responsibilities
- To advocate for and assist veterans and their dependents in the preparation, presentation, and prosecution of all lawful and ethical veterans claims for benefits to which they are entitled.
- To educate veterans and dependents on the services and benefits offered by Virginia and the federal government.
- To conduct outreach to promote VDVS and the programs offered.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
