Wellness Access Specialist - Veterans Services

TRANSITION PROJECTS INCPortland, OR
3d$29 - $29

About The Position

This position provides services to assist participants to engage and effectively link to medical, mental health and substance use disorder providers. Working as part of a team of housing case managers and other supportive services to provide support to veteran participants and their households to successfully gain and maintain stable housing.

Requirements

  • Associates Degree in a related field OR one year of experience in social services required AND the ability to demonstrate understanding of the issues surrounding homelessness, chemical dependency, domestic violence and sexual assault.
  • Demonstrated knowledge of chemical dependency and mental health issues and appropriate treatment resources.
  • Demonstrated ability to engage people experiencing homelessness in a trauma informed manner.
  • Demonstrated ability act as a broker with other agencies in developing and providing services to clients; including ability to advocate on behalf of clients for services with other agencies.
  • Up-to-date familiarity of community resources and services available to assist the homeless.
  • Demonstrated knowledge of services available to assist the homeless.
  • Demonstrated ability to work as part of a team in the delivery of services to clients.
  • Computer literacy.
  • Demonstrated ability to use word processing, database, spreadsheet, e-mail, and Internet programs.
  • Demonstrated ability to maintain accurate and comprehensive client files.

Nice To Haves

  • Candidates possessing CADC or similar certification will receive priority consideration.
  • Applicants who are themselves veterans will receive priority consideration.
  • Bi-lingual English/Spanish strongly preferred.

Responsibilities

  • Provide individual services to participants to support and facilitate connections to community support and resources.
  • Meet with participants in the community which could include shelters, public locations, provider offices, or the participant’s residence.
  • Provide groups to engage, educate, and support participants to access physical health, mental health, and substance use disorder services where needed.
  • Develop comprehensive knowledge of community physical/ mental health resources and substance use disorder services and maintain effective relationships with these providers to assure service availability for participants.
  • Maintain knowledge of available resources for low-income/homeless population and veteran specific resources.
  • Coordinate with case managers and other staff members to ensure services are participant-focused, effective, and efficient.
  • Maintain thorough documentation of participant services including case notes, logs and data collection systems such as Homeless Management Information System (HMIS).
  • Provide transportation or assistance with accessing transportation for participants to meet their health and wellness needs.
  • Coordinate with the SSI/SSDI Outreach, Access, and Recovery (SOAR) team to assist participants in obtaining the necessary connections to appropriate providers and medical records for the disability benefits application process.
  • Attend meetings as requested and other duties as assigned.
  • Acquire First Aid/CPR/AED certification within 30 days of hire and be retested biannually thereafter throughout employment.
  • Complete Bloodborne Pathogens and Narcan Training within 30 days of hire and be retested annually thereafter throughout employment.
  • Demonstrate effective communication skills by conveying necessary information accurately, listening effectively, and asking questions when clarification is needed.
  • Demonstrate reliability by being present at work as scheduled, arriving and leaving on time and taking breaks in expected time frames.
  • Interact effectively with people of diverse ethnic backgrounds, religious views, cultural backgrounds, and sexual orientations and treat each individual with respect and dignity.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

Associate degree

Number of Employees

101-250 employees

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