Veterans Service Representative
Virginia Information Technologies Agency•Petersburg, VA
•$52,162 - $56,890•Onsite
About The Position
Serve Virginia’s veterans, their dependents and family members by ensuring they receive the benefits, support, quality care, and recognition they have earned through their service and sacrifice. To advocate for and assist veterans and their dependents in the preparation, presentation, and prosecution of all lawful and ethical veterans claims for benefits to which they are entitled. To educate veterans and dependents on the services and benefits offered by Virginia and the federal government.
Requirements
- REAL ID is required for employment as part of the federal prerequisites for USDVA Accreditation.
- Experience with the military and/or military veteran communities.
- Ability to interpret complex laws and regulations and apply them to casework.
- Ability to communicate effectively, both orally and in writing.
- Strong customer service and public speaking skills.
- Some overnight travel and regular community outreach, including some weekends or holidays, is required.
Nice To Haves
- Knowledge of laws and regulations pertaining to veterans’ benefits is preferred.
Responsibilities
- Advocate for and assist veterans and their dependents in the preparation, presentation, and prosecution of all lawful and ethical veterans claims for benefits to which they are entitled.
- Educate veterans and dependents on the services and benefits offered by Virginia and the federal government.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
