Veterans Service Coordinator

Harris County•Channelview, TX

8d•Onsite

About The Position

Under the direction of the Veteran Services Manager, the Veterans Services Coordinator advises and assists veterans as well as their dependents in understanding and obtaining the benefits to which they are entitled under Federal, State and local legislation. Carries a client caseload as well as creates service plans, provides information about available services, and provides referrals to appropriate resources. This position requires a unique understanding and knowledge of Texas Veteran Benefits, Texas Veterans Commission's and Veteran Administration guidelines.

Requirements

High School Diploma
Three years of experience in a professional office environment related to veteran issues, benefits, care, and resources is preferred.
Must be able to be certified and/or accredited by the Texas Veterans Commission and Veterans Administration to assist veterans and their dependents to file claims before the Department of Veteran Affairs within 120 days of employment.
Must complete 15 hours of annual training given by the Texas Veterans Commission and maintain certification as a Veterans County Service Officer.
Must be able to obtain CPR/First Aid and AED certification within 90 days of employment.
Must have strong written and verbal communications skills.
Proficient working knowledge of computers and related software comprised of Microsoft Office
Working knowledge of Veteran Administration benefit programs and application process
Work to create a safe, secure and healthy work environment for fellow employees.
Work with staff to accomplish all goals.
You will be required to demonstrate a high level of professionalism, with excellent communication skills.
You must have the ability to take initiative and possess skills for problem solving and conflict resolution.
You also must be efficient and detail-oriented with a strong client/constituent focus.

Nice To Haves

Previous military experience strongly preferred.
Bachelor's degree in Human Services, Social Work, Communications or similar studies preferred.

Responsibilities

Serve as the Precinct's liaison to veteran’s services organizations creating collaborations that identify and address the needs of veterans and military families in Harris County Precinct 2.
Informs veterans of the rights and benefits to which they are entitled to as well as answers questions posed.
Completes and files applications for clients, to include those who are homebound, by conducting home visits, phone appointments or another method of communication.
Assist veterans/dependents in appealing denied claims to the local VA regional office, the local decision review officers, or the board of veterans appeals in Washington D.C.
Assist veterans/dependents in applying for available federal benefits from the United States Department of Veterans Affairs Regional Office by initiating, reopening, and reviewing claims.
Provides resources for workforce, mental health, and supportive services to veterans and their dependents.
Attend workshops, public speaking events, seminars, and conferences and confer with professionals and organizations in order to keep up to date on the latest changes in Federal and State laws and regulations.