Veterans Case Manager (2016)

BAKERRIPLEY•Houston, TX

7d•Onsite

About The Position

The Case Manager participates in outreach activities to identify and enroll SSVF-eligible veterans in case management services, ensuring timely access to safe, permanent housing and essential supportive services. The position utilizes a Housing First Model to develop and implement Housing Stability Plans that promote household stability and self-sufficiency. Conduct full assessments with applicants to enroll SSVF-eligible veterans in case management for a minimum of 90 days, documenting all activities and events Ensure rapid entrance into permanent safe housing or maintain stable housing to prevent homelessness Mediate, advocate, and leverage support for eligible veterans, referring them to healthcare navigation, legal, employment, financial, and other services as needed Identify and connect veterans to community resources for overall well-being, including emergency housing needs Maintain accurate records of all resources provided, including temporary financial assistance, and manage client files safely while preserving confidentiality Represent Baker Ripley and the Veteran Services team professionally in internal and external meetings and events Collaborate with other agencies to provide a comprehensive case management process Perform other duties as assigned

Requirements

Bachelor’s degree preferred; high school diploma or GED required
2+ years of case management experience
1–3 years minimum case management experience
Proficiency in Excel
Clear and accurate correspondence/reporting skills
Ability to work in a professional, client-focused environment
Valid driver’s license
Ability to develop Excel spreadsheets using formulas
Ability to write clear and accurate correspondence and reports
Ability to effectively present information and respond to questions both orally and in writing in a manner that is understandable to others
Ability to calculate figures and amounts
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Excellent interpersonal skills
Successful experience working in teams

Nice To Haves

2+ years social services experience preferred
Experience working with veterans or in similar outreach roles is a plus

Responsibilities

Participate in outreach activities to identify and enroll SSVF-eligible veterans in case management services.
Ensure timely access to safe, permanent housing and essential supportive services.
Develop and implement Housing Stability Plans using a Housing First Model.
Conduct full assessments with applicants to enroll SSVF-eligible veterans in case management for a minimum of 90 days.
Document all activities and events.
Ensure rapid entrance into permanent safe housing or maintain stable housing to prevent homelessness.
Mediate, advocate, and leverage support for eligible veterans.
Refer veterans to healthcare navigation, legal, employment, financial, and other services.
Identify and connect veterans to community resources for overall well-being, including emergency housing needs.
Maintain accurate records of all resources provided, including temporary financial assistance.
Manage client files safely while preserving confidentiality.
Represent Baker Ripley and the Veteran Services team professionally in internal and external meetings and events.
Collaborate with other agencies to provide a comprehensive case management process.
Perform other duties as assigned.