Case Manager I - Cohen Veterans Network
About The Position
The Case Manager is part of a multidisciplinary clinical team who serves as the bridge between clinical services and essential community resources. The Case Manager facilitates direct referrals for housing, employment, healthcare, legal, educational, peer-support and all other essential community-based needs for clinic clients. The Case Manager manages referral partnerships by continuous engagement post-referral, ensuring the provision of quality care. The Case Manager assists the clinical team in understanding resources and needs within the clinic community. The Case Manager is estimated to support ~250 clients a year (based on expected utilization levels).
Requirements
- Bachelor's degree in Social Work, Sociology, Psychology or related field is required
- At least one year of experience providing case management services
- Knowledge of military connected and veterans service organizations and resources
- Ability to think analytically and evaluate the impact of case management recommendations
- Excellent written and oral communication skills
- Highly organized, detail oriented, and reliable
- Works effectively in and contributes to a healthy team environment
- Proficient in use of technology to perform duties
- Displays appropriate understanding of and adherence to policies and procedures and organizational hierarchy
- Ability to set priorities and evaluate and create solutions to work related challenges
- Complete Behavioral Health Case Management II certification within 6 months of hire
- Must have a valid driver’s licenses and reliable transportation
Nice To Haves
- master’s degree is preferred
- experience working with a military or veteran population is preferred
Responsibilities
- Provides comprehensive case management to veterans, active-duty, guardsmen, and their families seeking mental health services
- Develops network of trusted contacts within organizations in which to refer and coordinate care.
- Creates and maintains an organized, evolving resource list covering all major areas of need, accessible to the team via Red Rock SharePoint
- Establishes and maintains warm, supportive, professional relationships with clients
- Provides appropriate referrals as necessary and assists clients in navigating systems of care
- Consults with service providers and community partners on resource-related issues
- Ensures confidentiality and controls access to sensitive information
- Thoroughly and efficiently completes documentation within required timeline of 48 hours of intervention/communication
- Collaborates with clinical team and participates in multidisciplinary team meetings
- Follows care follow-up procedures to ensure clients receive services to which they are referred and identify/address any follow up needs
- Conducts intake assessments as needed
- Provides crisis management support to clients and the team as needed
- Provides services in-person and via telehealth platform, as required
- Performs other duties as required
Benefits
- We pay a generous portion of your Health Insurance
- Low-cost Dental and Vision Insurance
- Retirement Plan with employer contributions equal to 5% of annual salary
- Student Loan Repayment options
- No cost Employee Assistance Plan
- 3 Weeks Paid Time-Off (increases annually between years 2-10)
- 9 Paid Holidays
- 1 Floating Holiday to use at your discretion.
- 4 Rest and Relaxation days
- 3 days of Education Leave
- 4 hours of Volunteer Leave
- Eligible for Pay Increases and Bonuses annually
- Employer Paid Long-Term Disability and Life Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
